2-YEAR LIMITED WARRANTY
Draperies.com offers a 2-year limited warranty on all hardware products. This Warranty applies to the original commercial or retail purchaser.
This Warranty does not cover normal wear and tear or any damage or loss caused by accidents, alterations, misuse, abuse, extraordinary use, exposure to salt air, insect damage, improper installation, cleaning, or other maintenance. Moving the product from its original place of installation will void the Warranty.
All fabrics and wood materials will gradually lose color intensity after prolonged exposure to sunlight. Extended periods of direct sunlight may also cause plastics to yellow or crack. This Warranty does not cover any color loss due to the aforementioned circumstances.
All cords will eventually wear out. Draperies.com considers these conditions normal wear and tear, which are not covered by this Warranty.
This Warranty does not cover removal, reinstallation, replacement, or shipping costs.
THIS IS WARRANTED TO THE ORIGINAL CONSUMER FOR AS LONG AS THEY OWN THE PRODUCT
The Warranty coverage lasts for as long as the original retail or commercial purchaser owns the product. Any implied warranties are limited in duration to the period during which the original purchaser owns the product. If a Draperies.com product is found to be defective during the warranty period, we, at our discretion, will either repair or replace the defective product at no charge.
If the product is discontinued, we reserve the right to replace the defective item with the closest equivalent product available. If a Draperies.com product is found to be defective during the warranty period, Draperies.com shall not, under any circumstances, be liable for costs to remove, transport, or reinstall the product, or for incidental or consequential damages.
To obtain service under this Warranty, please reach out to us using the contact form.